Managed Solutions

Managing your projects from start to finish, ensuring we are always timely, visible and accountable.

Understanding your needs

As a result of gaining an understanding of customer needs through experience and discussions with a wide range of different clients, Servest has developed a managed solutions service that will reflect your specific needs.

All solutions are focussed on offering you a value for money service that delivers consistently high standards.

Round the clock, single point of contact

As a Servest client you will benefit from a dedicated team of operatives that are on stand-by 24/7 to take your call. They will be your one point of contact throughout and will manage your project from start through to completion.

The team will co-ordinate with Servest’s network of colleagues that will self-deliver the job or with any specialist subcontractors where needed and ensure that updates are logged onto Servest’s job tracking software so you are kept informed. Delivering a cost-effective, professional and high quality service.

Visible, real time information

To ensure information is captured in real time, Servest provides all of its operatives with mobile devices, so they can enter data on their attendance and progress on tasks on the move, to ensure visibility and accountability.

This data automatically updates the Computer Aided Facility Management (CAFM) system, for which you are supplied a login through an online portal, so you can see all information on any outstanding or completed job at any time, in real time. Plus, you can use the CAFM system to generate accurate performance and budget reports.

Our managed solutions operation includes:

  • 24/7 helpdesk
  • Around the clock single point of contact
  • Management of over one million reactive calls per annum
  • Supplier management
  • Self-delivery
  • Concept CAFM system
  • Job management
  • Client web portal
  • Performance and budget reporting
  • Dedicated account management


Media Centre

One solution for all your facilities.

We provide a comprehensive range of essential facilities management services to numerous clients across various sectors.

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