Client Testimonials

Servest is proud to work with clients from a wide range of industry sectors. From house hold names to independent family companies, the Servest team offers the same level of great service and high standards to all of its clients. Read what clients have to say in their own words.

“Servest worked exceptionally hard to help the FCO to overcome the numerous logistical challenges that a Summit of this scale inevitably presents by providing the security guarding at Lancaster and Marlborough Houses during the Commonwealth Heads of Government Meeting. We could not have achieved what we did without Servest’s energy, commitment and professionalism.”

Director of Protocol and Vice-Marshal, Diplomatic Corps (FCO)

“Replacing a data centre PDU is a significant and risky undertaking. To replace so many through the last 3 years in our primary data centre without any disruption to services is a major achievement. Sometimes when projects go well, they go unnoticed. I’d just like to acknowledge the professionalism and continued high standard of work throughout. Please pass on my thanks to everyone involved for their contribution.”

CYBG, Head of Procurement & IT

“As a Skills and Employability Hub, the Russell Institute provides an excellent environment in a central location to help generate new jobs and opportunities for the people of Renfrewshire. Servest Arthur McKay should be proud of their efforts in helping Renfrewshire Council realise this ambition. Their team are not only technically proficient but worked with the care and attention commanded by such a historic conservation and regeneration project.”

Renfrewshire Council, Head of Regeneration

“Having contractors we could rely on was extremely important to us, given our charity status and that every penny raised comes from community fundraising and we were very happy with the service we received from Servest Arthur McKay. They have gone the extra mile to help us realise our vision. Every family we have welcomed to the retreat has loved it!”

It’s Good 2 Give!, Project Director and Co-Founder

“I was really impressed with Servest Arthur McKay’s ‘can-do’ attitude and professionalism. Their installation team have the necessary skills and project management experience, which were pivotal to the successful fit-out of this new transport hub, enhancing vital ferry services between the island of Arran and mainland Scotland.”

Calmac Ferries Ltd, Port Manager

“We have used Servest since October 2008. During this time, the cleaning and support services contract has extended from two sites to more than 20 sites across the University, including laboratories, lecture theatres, libraries, museums and general offices.”

University of Cambridge, Facilities Support Manager

“If this operation fails, it affects every Tesco store in the country. The more I can release to our dedicated FM partner, Servest, the better. It allows me to focus on keeping this operation going.”

Tesco Daventry, General Site Manager

“We are pleased to be able to continue our long-standing relationship with Servest and look forward to them continuing to deliver clean, safe environments for all users of our buildings.”

Sutton Council, Strategic Director of Resources

“Servest continues to work with Barratt to swiftly deploy the HireWatch solution across Barratt sites as necessary. The solution has already proven effective at deterring and preventing crime, and is extremely cost-effective. We plan to continue to identify opportunities for implementing the solution across an increasing number of Barratt sites.”

Barratt Developments plc, Group Procurement Manager

“We witnessed first-hand the excellent job that Servest staff did at the Hackney Weekend Festival. The festival providers, Festival Republic, said Servest were a key factor in the event’s success because of the way in which the team just took over and got things organised without any fuss. It was a massive event of 30,000 people and Servest did a fantastic job on behalf of the London Borough of Hackney.”

Hackney Weekend, Head of Waste Operations

“The quality of the Servest Helpdesk for our building services and maintenance enquiries is very good, the service we receive is excellent and the account management team are responsive to any issues raised.”

Starbucks, Facilities Manager

“I just wanted to say what a fantastic job Servest did for us. I was very pleased with the hard work the flexibility and generally the Can do Attitude. Well done.”

LOCOG, CCW Manager

“We are delighted with our new staff catering and vending services. We couldn’t believe the transformation from what we used to have, it has completely exceeded expectations.”

Cambridge Silicon Radio Ltd, Office Manager

“Servest were first appointed by Tesco in January 2008 and have always maintained high standards in our stores, Distribution Centres and Corporate Offices using a highly innovative and professional approach in their work. Together, we have faced up to the challenges and ultimately they have helped us become more efficient, effective and profitable. Servest has always delivered on their promises, and we are delighted to have them as a facilities partner.”

Tesco, Labour Services Manager

“Prior to appointing Servest as our security services provider, we had worked with some of the largest security suppliers around. How refreshing it was to find a management team who were willing to work with us and ensure an excellent level of service to us and our customers. The security officers are well trained and receive back up and support from Servest with regular site visits and (where necessary) high tech equipment / systems, that not only give the security officers reassurance but the client too. Servest are, and continue to be an essential business partner to our organisation.”

Freeman Grattan Holdings, Security Manager

“Since moving to Servest to deliver our property maintenance they have supported us greatly in process and change management, and have become a true business partner providing essential outsourced support to the Travelodge team. Servest’s strong systems and process skills have allowed them to support the rapid growth of Travelodge and are key to our future success in maintaining our estate while realising reductions in associated costs.”

Travelodge, Technical Support Director

“The Servest catering team is reliable and flexible. They are consistent and customer focused. And, most importantly, the food they provide is fresh and appealing. We feel confident that they will deliver what they are promising and in reality this has definitely been the case. They are very flexible and understand the dietary needs of our staff. Menu planning takes dietary needs and medical conditions into account and together with supplying healthy options they created a plan specifically for us. We really feel that we are working together as one team.”

Bosch, Corporate Communications Manager

“Servest has been working with Capita since 2003, when they won the facility services contract at our office and call centre in Coventry. The success of the services provided in Coventry gave us the confidence to award them further operations and they now run five locations for us including our new offices in Fort Dunlop in Birmingham. Throughout our working relationship, Servest has been responsive to our needs. They apply themselves to the matter in hand, provide innovative solutions to our issues and above all provide excellent service.”

Capita Group, Facilities Director

“We appointed Servest following a tender exercise and recommendation from Lambeth as they clean a number of schools in the London borough. We found the management team to be professional, trustworthy and effective in all of our dealings with them. They undertook the TUPE process with no issues from our part and the changeover was as seamless as it could have been. Staff retention has been almost 100% since Servest took over, and in the cleaning industry that is a very good indicator. Servest also came out in front when we Benchmarked our key services in Jan 2010 and remain with us to this day, enhancing their delivery with the opening of our 6th form centre.”

Lilian Baylis Technology School London, Support Manager

“Servest has been working with the Science Museum, South Kensington for the past 17 years. The nature of our building, which is spread across 7 floors, several office blocks and most importantly, galleries which are open to the public, requires a diverse approach to our support services to ensure standards are maintained to the highest level. In addition, as we regularly hold evening corporate events they need to be flexible around the times undertaken to deliver their services. Servest has successfully delivered the requirements of the contract in a professional way and also played a part in the museum achieving World Class Service accreditation during which soft services were assessed.”

Science Museum, Visitor Experience Manager

“I have used Servest security on my section of the Crossrail project since we took on the build. They have taken a dynamic approach to meet our needs. Everything I have asked for Servest has delivered. I am very pleased with their quality and commitment.”

Crossrail Western Tunnel Project, Security Manager at BFK

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