Training programme overviews

Servest offer a wide variety of training courses from management training, culinary training, apprenticeships and much more.

Core Training Programmes

Servest has a range of core training courses for all levels of employees. Through its partnership and centre status with the Institute of Leadership and Management (ILM) Servest is able to offer its employees the chance to earn industry recognised qualifications from Level 3 up to Level 7 to help them develop and progress their careers.

These training programmes include development in: leadership and coaching skills, developing personal skills and team management, time management skills and getting the best out of a team and developing initiatives to grow business divisions.

Alchemist

The Alchemist programme offers a level 7 ILM award and certificate in leadership and management for Managing Directors in the company.

Navigator

Navigator is a nine module programme, accredited as a Level 5 ILM certificate in Leadership and Management. It is run as six two-day sessions over a twelve month period with subject experts brought in to do each section of the course. Navigator is aimed at Servest’s senior managers to build upon their leadership skills

Voyager

Voyager is a nine module course, spanning over 25 months where participants have the opportunity to join with fellow managers to develop and discuss business initiatives in order to grow their division/function and share ideas on how to develop the business. This course is designed for key business managers throughout Servest to develop their skills whilst gaining an ILM level 4 certification in leadership and management.

Explorer

Explorer is for Servest employees hoping to develop leadership and coaching skills. This is an eight module, Level 3 ILM accredited programme in leadership and management designed to build on participants existing skills, making more effective managers out of those on the course.

Pioneer

Pioneer is a course designed for Servest’s front line supervisors looking to develop their managerial skills. Across four modules participants develop personal skills such as time management and how to manage their teams in a way that gets the best out of them. The programme aims to give participants the confidence and necessary skills to advance in their careers.

Future Leader

Servest’s Future Leader programme is a highly successful programme for recent graduates and internal employees.

Successful candidates embark on a two year journey where for the first year they rotate in Head Office functions such as: Finance, HR, Marketing and much more, learning what goes on behind the scenes in the world of FM. The second half of the programme is based in the operations side of the business, rotating in Cleaning, Pest Control, Catering and the many other divisions to get hands on and learn what it really takes to be a successful FM.

At the end of the programme the Future Leaders sit down with their Line manager and rotation managers and with agreement from both sides discuss where they feel they’ll fit best into Servest, resulting in a job offer in accordance to this.

Culinary Classroom

The Culinary Classroom is Servest’s development programme for talented chefs in the business, who are looking to progress to being head chefs. The Culinary Classroom programme started in May 2015 and saw eight existing Servest chefs embark on a 10-month programme of training starting September of that year.

The chefs get to spend three days working under Luke Tipping at Simpson’s Michelin star restaurant in Birmingham. They will also receive training from industry leading chefs and managers, encouraging the chefs to develop their own ideas with each session having a different focus such as: seasonality, vegetarian cookery, menu planning, seafood cookery skills, and much more.

Their progress is evaluated by Servest’s Chef Director Chris Ince and Development Chef Rhys Richardson and at the end of the programme, candidates are presented with an ILM endorsed award in kitchen management at a graduation event.

Barista Academy

The Barista Academy is Servest’s exciting programme for those with an interest in all things coffee. Those taking part are taught the skills needed to become a highly skilled Barista, with those looking to go even further given the chance to learn the skills needed to train others in the art of serving artisan coffee.

Running alongside the launch of Servest’s new coffee brand ‘Groundhouse’ participants become ambassadors for the brand showing just how great Groundhouse coffee is. This programme also includes the opportunity Servest staff to gain a City & Guilds qualification as well as an ILM Train the Trainer qualification giving them great opportunities for progress in the business.

Hidden Talent

Servest offer a wide range of apprenticeship opportunities for those looking to learn as they earn. The apprenticeships vary including opportunities in Head Office functions such as Shared Services, Sales or IT but also in Operations.

The apprentices are given top of the range training and guidance throughout concluding in a full paid job offer for the position of the apprenticeship. This is a great opportunity for those coming out of school and looking to get their foot in the door of a fast growing industry leading company or for those just looking for a change of career.

Servest Champion

Servest Champion is a two day course used to help drive performance across the company, helping Servest employees learn the skills required to become a successful and effective trainer.

Learning how to set SMART objectives, develop individuals and groups and how to plan and structure a training session are just some of the things participants learn on the course. Train the Trainer is also ILM endorsed so on completion candidates receive an ILM endorsed certificate and become a Servest Champion.

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